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Windows Mail suggested I try New Outlook instead. But, my account doesn't migrate automatically, and I can't set it up. Even the advanced page of the setup wizard does not seem to allow me to have an IMAP username that is not my email address.
How do I provide a username for an IMAP account?
(I also have different credentials for my SMTP account - I'll ask now in case I can't do that either!)
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yeah, it is worthless to you. Make sure you leave feedback so they know it's a feature that is needed.
-- Diane
Hi Diane,
Thanks, but unless I can set my IMAP username, I can't use the product at all.
Cheers,
Graham
Hi, I'm Diane and I'm happy to help you today.
I don't see a way to change the credentials for incoming - but you can use different SMTP - after Outlook finds the account a page comes up for the password. Click on the Show more button. You can change servers and SMTP log in there.
Please leave feedback here: https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
Let us know how it goes, we're here to help you further if needed.
-- Diane
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