Unable to enroll google pixel 6 mobile devices into Intune.

Md. Mahfuzur Rahman 346

Unable to enroll google pixel 6 mobile devices into Intune. ![161797-screenshot-3.png][1] [1]: /api/attachments/161797-screenshot-3.png?platform=QnA

Sonal Dominic Abeywardena Gunasekera 11 Reputation points

2022-05-31T05:55:57.383+00:00

anonymous user were you able to successfully enroll the google pixel 6 to intune? if so what was the issue?

1 answer

Lu Dai-MSFT 28,441 Reputation points

2022-01-03T06:39:18.137+00:00
anonymous user Thanks for posting in our Q&A.

To clarify this issue, please collect some information:

Which enrollment method did you use to enroll the google pixel 6 device?

From the picture you provided, it looks like Apple device, not Android device. Did you see the same error message in the google pixel 6 device?

Please check if there is any error message in Troubleshooting + support > select the target user > Enrollment failures.

If there is any update, feel free to let us know.

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Md. Mahfuzur Rahman 346 Reputation points

2022-01-04T11:02:40.05+00:00

MIstakelly I have uploaded wrong screenshots- ![162212-whatsapp-image-2022-01-04-at-50104-pm.jpeg][1] [1]: /api/attachments/162212-whatsapp-image-2022-01-04-at-50104-pm.jpeg?platform=QnA

Lu Dai-MSFT 28,441 Reputation points

2022-01-05T01:34:16.707+00:00

anonymous user Thanks for your update.

Still need your help to clear some information:

Which enrollment method did you use to enroll the device?

Please make sure that you didn't block some android device settings in Devices > Enroll devices > Enrollment restrictions > Device type restrictions. Here is an sample:

Please try the following actions and then check if it is successful:

Uninstall intune Company Portal

Settings > Passwords & Accounts > <scroll to bottom>Remove Work Profile (even though there wasn't a work profile installed)

Reboot phone

Install intune Company Portal

Sign In and enroll as usual

If there is anything update, feel free to let us know.

Md. Mahfuzur Rahman 346 Reputation points

2022-01-05T12:29:32.317+00:00

Thank you for your update- ![162554-image.png][1] [1]: /api/attachments/162554-image.png?platform=QnA And perform as per your update. no luck same issue

Lu Dai-MSFT 28,441 Reputation points

2022-01-06T01:09:37.053+00:00

anonymous user Thanks for your efforts to perform. From the screen shot you provided, I noticed that you block personally owned devices. Please configure "Personally owned" to "Allow" and then try the actions again.

If this issue still exists, it is suggested to create an online support ticket to get more help from checking more background logs. It is free. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support

Hope everything goes well with you.
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Unable to enroll google pixel 6 mobile devices into Intune.

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