Server 2016 wont get updates from WSUS and Reporting issues on Wsus

Obbi 1 Reputation point
2022-01-07T12:16:58.903+00:00

As the title says, I have two problems with my WSUS setup.

The first one is, that I can't get 2x Windows 2016 servers to get any updates. All other versions of windows gets updates, 2012,2019 and windows 10.

If you look at the screenshot called "wsus3.png" , you can see it says "windows server update service TRUE" and windows update false.

But I'm not getting any update from the WSUS server.

I have installed the update "kb4103720" on the 2016 server. I also tried to install "kb4462928" but windows says “The update is not applicable to your computer”. I have also installed kb5000803, but without luck.

GPO is correctly setup as all other versions of windows are getting updates.

The second problem I have is, that the reporting back to the WSUS server does not always work.

Is there a way to configure how offend it reports back and forth ?

I also have some windowsupdate.log files from the 2016 server.

1601-01-01 01:00:00.0000000 1708 6940 Unknown( 15): GUID=1f9e54c8-9e31-3e53-867d-d9f39756ad7f (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 10): GUID=638e22b1-a858-3f40-8a43-af2c2ff651a4 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 11): GUID=bce7cceb-de62-3b09-7f4f-c69b1344a134 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 11): GUID=638e22b1-a858-3f40-8a43-af2c2ff651a4 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 50): GUID=6ffec797-f4d0-3bda-288a-dbf55dc91e0b (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 23): GUID=3887d6ef-c209-31dc-4931-1b8d628e7f0e (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 23): GUID=3887d6ef-c209-31dc-4931-1b8d628e7f0e (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 33): GUID=7b9bf239-47b9-3688-3a9e-14f09f262608 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 21): GUID=ddd9b153-51da-3d02-aa6a-86f143bbcce6 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 23): GUID=3887d6ef-c209-31dc-4931-1b8d628e7f0e (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 23): GUID=3887d6ef-c209-31dc-4931-1b8d628e7f0e (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 32): GUID=7b9bf239-47b9-3688-3a9e-14f09f262608 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 10): GUID=fbf46613-33f0-3872-c248-268156b5ca06 (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 21): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 22): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 23): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 24): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 25): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 26): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 14252 Unknown( 27): GUID=05f0660e-d365-3104-126e-0ee65c8d34ba (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 10): GUID=21d84159-6a01-3ff1-bb01-7dbfd866f33d (No Format Information found).
1601-01-01 01:00:00.0000000 1708 6940 Unknown( 198): GUID=086dc82c-6d20-3722-983a-73a2b6b1df99 (No Format Information found).

163189-wsus1.png163080-wsus2.png163194-wsus3.png

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,535 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,358 questions
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7 answers

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  1. Adam J. Marshall 9,591 Reputation points MVP
    2022-01-13T15:03:12.02+00:00

    From an Administrative Command Prompt on an affected client, run the following:
    gpresult /h gpo.htm
    and share the result with your favourite method or pastebin it so that we can see it.

    Also,

    Are the clients actually trying to get updates from WSUS?

    $(New-Object -ComObject "Microsoft.Update.ServiceManager").Services | Select-Object Name, IsDefaultAUService
    
    3 people found this answer helpful.

  2. Adam J. Marshall 9,591 Reputation points MVP
    2022-01-07T16:43:54.057+00:00

    This is exactly what my guide is for:
    https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/

    Follow it from top-down and it should get your issue resolved.

    2 people found this answer helpful.
    0 comments No comments

  3. Obbi 1 Reputation point
    2022-01-07T22:58:40.697+00:00

    Hi Adam

    I have done the steps, but it did not help on the Server 2016, it still dont find any updates.

    my PCs on Windows 10 and server 2012 and 2019 all got updates.

    0 comments No comments

  4. Adam J. Marshall 9,591 Reputation points MVP
    2022-01-08T01:52:17.583+00:00

    Has the server reported back yet? In your screenshot it hasn't, and if you followed my guide, you would have deleted it from the WSUS MMC and ran the client side script to have it re-detect and report back to WSUS. If it hasn't reported back, post an HMTL output of your GPOs

    From an Administrative Command Prompt on an affected client, run the following:
    gpresult /h gpo.htm
    and share the result with your favourite method or pastebin it so that we can see it.


  5. Obbi 1 Reputation point
    2022-01-12T09:53:36.847+00:00

    Have any of you had problems with windows 2016 server and Wsus? Where your Server 2016 did not get any updates?

    If so, what did you do?

    Repoting issue aside, ill try out everything that has been posted here. But our main goal is to get our 2016 to get updates.

    0 comments No comments

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