Blank bar at top of Teams page when fully expanded.

Jon Mercer 1,011

After opening Teams full screen, it has a white bar about an inch or so high across the top of Teams. This covers up all the things above where the Chat icon is. It acts like it is dead space because if I click and hold in there, I can move icons on the desktop, and if I right-click, it gives the same options as right-clicking on the desktop. Have closed out Teams from the taskbar, and it reloads the same.

Rebecca Koeper 6 Reputation points

2022-06-03T13:37:14.547+00:00

Yes!! this worked! thank you!

Accepted answer

Yuki Sun-MSFT 41,201 Reputation points Microsoft Vendor

2022-01-11T06:07:21.027+00:00
Hi @Jon Mercer ,

Is this a suddenly occurred issue?
Does this affect other applications running on the machine?

Please try signing out via the upper right corner and then sign in again to see if there would be any difference:

If the white bar issue persists, it's recommended to clearing the client cache using the steps below:

Close Teams, go to %appdata%\Microsoft\Teams, you can do this by directly copying and pasting it via Start and hit Enter.

Remove all the content inside the Teams folder.

Restart Teams.

In case it still doesn't work, it's worth trying to remove and then re-install the Teams application.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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Jon Mercer 1,011 Reputation points

2022-01-11T16:20:08.517+00:00

It isn't possible to do the first step, because that whole area is covered by a white bar. I basically did that step by closing teams via the task bar, so it hard closed.
Not sure clearing the cache or reinstalling would fix it, given what I had to do, to resolve it, though it could be a temporary fix.

Everything above the chat icon was a white bar. This was the first time seeing this, but looking through forums, it seems to have been around for a while. It happened after they maximized teams.

I did resolve it, by using something I found on one of the forums, by changing the display from 100% to 125%, and then back. Testing now to see if it comes back, to see if it is just a glitch, or if there is an issue with Teams, and maybe a graphics driver, though we have a fair number of people that use the same computers with same drivers (call center), and this only has so far happened once on one system.

Yuki Sun-MSFT 41,201 Reputation points Microsoft Vendor

2022-01-12T00:12:16.767+00:00

Hi @Jon Mercer ,

I did resolve it, by using something I found on one of the forums, by changing the display from 100% to 125%, and then back.

Thanks for the clarification and great to know that you've managed to resolve it by adjusting the display! I'll convert your reply from comment to answer so that you can click the "Accept Answer" button under your post. This can make it easier for other community members who encounter a similar issue to see your solution when reading this thread.

Jon Mercer 1,011 Reputation points

2022-01-12T00:33:05.727+00:00

The only accept answer is under your initial post.

Yuki Sun-MSFT 41,201 Reputation points Microsoft Vendor

2022-01-12T00:39:30.187+00:00

That's kinda weird. But appreciate it for converting your solution back. Hopefully other users who have a similar issue can benefit from your sharing when going through our disucssion here : )
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2 additional answers

Karin Ficher 131 Reputation points

2022-04-27T13:19:15.567+00:00

Just had this now
Restarting graphics driver by pressing ctrl+shift+winkey+B helped
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26 people found this answer helpful.
Rebecca Koeper 6 Reputation points

2022-06-03T13:36:41.423+00:00

Yes!! this worked! thank you!

Prophet, Dana 1 Reputation point

2022-06-21T17:43:49.383+00:00

Perfect solution! Thank you!

RichB 1 Reputation point

2022-07-04T08:34:22.86+00:00

This was quick and easy, only a brief blip as it restarted, thank you.

Michael Young 0 Reputation points

2023-03-06T19:59:33.1266667+00:00

This worked for me as well. Thank you! FYI for all - be in Teams when executing these keystrokes. Then you'll heard an audible blip, followed by your monitor(s) flashing briefly.

Michael Morrissey 0 Reputation points

2023-03-10T16:38:26.4566667+00:00

Awesome and easy solution. Thanks very much!

Vinaya K P 0 Reputation points

2023-08-10T12:08:20.31+00:00

This helped me too

Vinaya K P 0 Reputation points

2023-08-10T12:08:32.8133333+00:00

thank you

Sanders,Karen Wright 0 Reputation points

2023-09-05T14:25:17.13+00:00

This fix just worked for me!

EmmanuelN 0 Reputation points

2023-10-16T16:48:15.9566667+00:00

THIS! This is the right answer. Thank you so much. I was losing my mind at work

Rivera, Millie MVCI 0 Reputation points

2023-12-08T14:22:22.95+00:00

This worked for me beautifully! Thank you!

Rui Ribeiro 0 Reputation points

2024-01-15T13:54:00.1866667+00:00

This is the correct answer!

Johnane Umslana 0 Reputation points

2024-06-26T09:47:23.04+00:00

Great stuff. Tried it and it worked instantly.
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Jon Mercer 1,011 Reputation points

2022-01-12T00:20:39.577+00:00

Ok, though I don't know if changing the display scaling, and then changing it back is a permanent fix. So if anyone comes across this, know there is a chance it could come back.
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Yuki Sun-MSFT 41,201 Reputation points Microsoft Vendor

2022-01-12T00:28:32.23+00:00

Thanks @Jon Mercer for the tip. By the way, to accept your answer, you can click the green button below your post. Meanwhile, should there are any further findings or you still need help on this, you can always feel free to post back.
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Blank bar at top of Teams page when fully expanded.

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