Computer randomly restarts with kernel-power error 41

Question

My computer has been restarting with power-kernel error 41 for some time and it doesn't matter what i'm doing. The screen will freeze for a second or two and then it will shut down and restart with no minidump or bsod. The only information i get from it is a basic event viewer file which i will post here and see if anyone can point me in a general direction as to what is causing it.

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
  <EventID>41</EventID>
  <Version>8</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2022-01-17T14:27:19.6532827Z" />
  <EventRecordID>14500</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>DESKTOP-I25T1GI</Computer>
  <Security UserID="S-1-5-18" />
  </System>
• <EventData>
  <Data Name="BugcheckCode">0</Data>
  <Data Name="BugcheckParameter1">0x0</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>
  <Data Name="Checkpoint">0</Data>
  <Data Name="ConnectedStandbyInProgress">false</Data>
  <Data Name="SystemSleepTransitionsToOn">0</Data>
  <Data Name="CsEntryScenarioInstanceId">0</Data>
  <Data Name="BugcheckInfoFromEFI">false</Data>
  <Data Name="CheckpointStatus">0</Data>
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
  <Data Name="LongPowerButtonPressDetected">false</Data>
  </EventData>
  </Event>

I realize this probably isn't much to go on but i've tried everything from a new psu to switching out memory, updating drivers, and everything in between. The temps of my cpu and gpu are also well below the concern threshold. Cpu temp never goes above 45c and ive never seen gpu go above 60c. I have also re-installed windows 10 and the same error occurs. Any help in this matter is greatly appreciated because i am losing my mind here.

Answer 1

For Ccleaner uncheck:

a) Memory Dumps
b) Windows Log Files

The computer is optimally configured for BSOD.
And you've got easy monitoring with reliability monitor.

The log collector had displayed that it found one livekernelevent dump file but it was not able to be collected..

Often live kernel events can occur without compromising the end user experience.

If they become more frequent or more symptomatic they can be investigated.

Maintain this thread for several more days to see if there are any more unexpected shutdowns and restarts.

If there are no additional events then close this thread.

The thread can be reopen or a new thread created for any new problems.

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Answer 2

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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Answer 3

Ran V2 log collector as requested. Here is a link to the file it created.

https://1drv.ms/u/s!AvH7zWZilOa_hXdO_c7cvuE-blDZ?e=er60OS

Answer 4

Please perform the following steps:

1) Upgrade the BIOS: 1.3.6 > 1.4.1
https://www.dell.com/support/home/en-us/product-support/product/inspiron-5675-gaming-desktop/drivers

2) Run:

Tuneup_plus_log.bat
https://www.tenforums.com/attachments/bsod-crashes-debugging/353432d1638246611-batch-files-use-bsod-debugging-tuneup_plus_log.bat
https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging-2.html#post2177966

Gather_additional_dump_files.bat
https://www.tenforums.com/attachments/bsod-crashes-debugging/353451d1638275787-batch-files-use-bsod-debugging-gather_additional_dump_files.bat
https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging-2.html#post2189321

Post share links using one drive, drop box, or google drive.

3) Run:
HD Tune: (free or trial version)
https://www.hdtune.com/
Post images or share links for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

4) Sea Tools for Windows
https://www.seagate.com/support/downloads/seatools/seatools-win-master/
https://www.seagate.com/support/downloads/seatools/
long generic test

5) These steps can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test

Event[11539]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2022-01-09T12:21:24.8940000Z
Event ID: 1
Task: N/A
Level: Error
Opcode: Info
Keyword: WHEA Error Event Logs
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: DESKTOP-I25T1GI
Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

1/16/2022 8:37:39 AM 730.27 C:\WINDOWS\LiveKernelReports\WFP-20220116-0837.dmp

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Answer 5

Did all the tests i could. Had one exception with the gather additional dump files.bat because it wasnt able to locate any dump files in the folder it looks in. Seatools long generic test was a passed result.

Tune up plus log file - https://1drv.ms/u/s!AvH7zWZilOa_hXrOT1Hm6RDxynhG?e=mIGCZX

HD Tune health link - https://1drv.ms/u/s!AvH7zWZilOa_hXlKH8HAP5DsV66N?e=3aX0EF
benchmark link - https://1drv.ms/u/s!AvH7zWZilOa_hXsQI9Llhvl0hv6g?e=iWX2d1
Full error scan link - https://1drv.ms/u/s!AvH7zWZilOa_hXxcx_hojqzeP5th?e=31BOU2

Bios is now updated to 1.4.1 as well.