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Windows 10 device manager USB error code 43

Anonymous
2021-01-31T13:21:15+00:00

Hello - every time I plug either my USB HD or flash drive into my laptop USB ports on my Asus laptop I get a code 43 error in device manager. It says: unknown usb device (device descriptor request failed) - Windows has stopped this device because it has reported problems. (Code 43). A request for the USB device descriptor failed. I have tried "ALL" the fixed found from Google searches and I even did a windows 10 in place re-install - did not fix problem. I tried both usb ports on my laptop - both give the same error. Both the usb HD and the flash drive seem to work on my windows 10 desktop fine? I have so many days on this and nothing works. I am not sure if this is a hardware issue on my asus laptop or a software (microsoft ) issue?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-01-31T13:57:24+00:00

    Good Day GregLynes,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Universal Bus Controller

    -Look for USB 3.0 Extensible Host Controller and USB 3.0 Root Hub

    -Right click and hit Uninstall

    After restart the driver will be automatically installed.

    Restart your pc using cleanboot

    1. Open the run box by pressing the Windows Key + R and type msconfig
    2. System Configuration Utility box will open and by default you are on general tab.
    3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
    4. Click on services tab
    5. Put a check mark on Hide All Microsoft Services
    6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
    7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
    8. Disable all application that you're not using. You can simply just click on them and select disable.
    9. Click OK, Apply and close the configuration utility
    10. Restart your pc and plug the USB, you can also try other ports.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    With Warm Regards,

    Carlo T.

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