BLUE ERROR CRASH SCREEN!! HELP!! BCCODE 124

Question

I only get this error code playing the game Call of Duty 4: Modern Warfare. After a few minutes into the game, I crash into the blue error crash screen, resulting into physical memory dump.

Problem signature:

  Problem Event Name:    BlueScreen

  OS Version:    6.1.7600.2.0.0.768.3

  Locale ID:    1033

Additional information about the problem:

  BCCode:    124

  BCP1:    0000000000000004

  BCP2:    FFFFFA800419F038

  BCP3:    0000000000000000

  BCP4:    0000000000000000

  OS Version:    6_1_7600

  Service Pack:    0_0

  Product:    768_1

Files that help describe the problem:

  C:\Windows\Minidump\102409-28735-01.dmp

  C:\Users\Alan\AppData\Local\Temp\WER-61760-0.sysdata.xml

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Answer 1

Hi,

As the posts above mention, the problem is with your drivers.  BSOD (Blue Screen of Death) crashes are commonly caused by bad drivers (manufacturer's code) and incorrectly blamed on the operating system.  With Windows 7 being new i'm willing to bet that your manufacturer doesn't have fully working drivers.

Unfortunatly when this is the case there is little Microsoft can do as the problem is with the vendor's code.  I suggest you beat down on their support lines (send them your crash information) and tell them that you are getting crashes as a result of their hardware and drivers - they should open the relevent support tickets for you.

I understand this is frustrating but as said, this isn't a Windows 7 problem - it's a video card driver problem...

Best Regards,

Jon

http://www.insidetheregistry.com

Answer 2

Yea i updated bios and all the games update.. All vents are clear and its not hot at all. It seems like it only crashes when I use a certain weapon in the game. . otherwise it works fine until I switch to that weapon and crashes almost immediately...hmm

Answer 3

Alanme123,

    What all drivers did you update?  Did you look into a BIOS update?  If your chipset drivers are up to date and your video and audio updates are current, then there are a couple things to try.

Make sure the system is not getting too hot.  Clean all vents and make sure the fans are running properly and there is good airflow. 

Create a new user profile and test.

Also make sure you have the game updates current.  It appeared from their website there is a patch 1.7.

---

Mike - Microsoft Answers Support Engineer

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Answer 4

I installed all the drivers and i'm still crashing with that code...

Answer 5

Hi Alanme123,

 Thank you for visiting Windows  7 community.

 Looks like there is a problem with the display drivers.

 Make sure you have the latest chipset drivers installed along with the latest BIOS.

I also suggest you to download and install the latest drivers.

 Also check this link for information on how to fix blue screen errors :

 http://support.microsoft.com/kb/958233

 **Regards,**Afzal-Microsoft Support.

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