Install errors, Access is denied: 80070005

Question

So for awhile now i've been experiencing something rather frustrating when i install certain programs i get access denied.

This happens whether am on an admin,regular user or default admin.

I've tried taking control of the folders that it installs to and that has not worked.

Error code: 80070005 .

Another program:

I am unable to obtain the log for the second one. Link in program doesn't show it.

Here is the link to log:

Logfile

So i think the error begins here but am not sure what it means?

[2016-11-17T01:31:51]i207: Planned related bundle: {e948767e-a48f-4fd1-9eb1-1d0f0708d8e3}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None

[2016-11-17T01:31:51]i299: Plan complete, result: 0x0

[2016-11-17T01:31:51]i300: Apply begin

[2016-11-17T01:31:51]i010: Launching elevated engine process.

[2016-11-17T01:31:51]i011: Launched elevated engine process.

[2016-11-17T01:31:51]i012: Connected to elevated engine.

[2016-11-17T01:31:51]i358: Pausing automatic updates.

[2016-11-17T01:31:51]i359: Paused automatic updates.

[2016-11-17T01:31:51]i360: Creating a system restore point.

[2016-11-17T01:32:08]i361: Created a system restore point.

[2016-11-17T01:32:08]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6713f73b-dbfe-45da-a517-33a93ff8c390}, options: 0x7, disable resume: No

[2016-11-17T01:32:08]i000: Caching bundle from: 'C:\Users\AUSTIN~1\AppData\Local\Temp{09F34A50-BDD2-448B-9268-FDF87CE22820}.be\pms.exe' to: 'C:\ProgramData\Package Cache{6713f73b-dbfe-45da-a517-33a93ff8c390}\pms.exe'

[2016-11-17T01:32:08]i320: Registering bundle dependency provider: {6713f73b-dbfe-45da-a517-33a93ff8c390}, version: 1.2.7.2987

[2016-11-17T01:32:08]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6713f73b-dbfe-45da-a517-33a93ff8c390}, resume: Active, restart initiated: No, disable resume: No

[2016-11-17T01:32:08]e000: Error 0x80070005: Failed to create run key.

[2016-11-17T01:32:08]e000: Error 0x80070005: Failed to update resume mode.

[2016-11-17T01:32:08]e000: Error 0x80070005: Failed to begin registration session.

[2016-11-17T01:32:08]e000: Error 0x80070005: Failed to begin registration session in per-machine process.

[2016-11-17T01:32:08]e000: Error 0x80070005: Failed to register bundle.

[2016-11-17T01:32:08]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart:  No

More Info:

OS: Windows 7 Ultimate 64bit

ram: 20gb ddr3 Corsair Vengeance

video card: Dual GTX 970's SLI

Answer 1

Hi,

To resolve your issue, kindly refer the post by Arthur Xie from this link. That would be applicable as well for Windows 7. As another reference, use the troubleshooting steps provided by J W Stuart through this link. It seems that the program that you are trying to install is not being allowed by your firewall or an antivirus software that you have on your computer. Try to temporarily disable them and see if that would help.

Let us know how it goes.

Regards.