replacing exchange online licenses with business premium in 365 portal

dirkdigs 911 Reputation points
2022-01-19T16:32:08.617+00:00

hello we have a bunch of users with exchange online (plan 1) license in o365

we are upgrading to business premiums licenses.

can i just uncheck the old license and check the new one and save changes .

Will that cause any issues?

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Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 130.9K Reputation points MVP
    2022-01-19T16:43:22.343+00:00

    Yes, but you want to make sure all the features are enabled on the Premium, esp Exchange Online.

    So, uncheck the license you want to remove, then on the new one ensure all the features are checked, then hit Save.

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  1. dirkdigs 911 Reputation points
    2022-01-19T20:06:01.55+00:00

    @Andy David - MVP

    Can i change the following license to Business premium without any service interruptions?

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