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Grey Boxes Covering Photos

Anonymous
2012-02-29T01:12:05+00:00

Question Summary

Content in Pictures Libraries do not appear in Windows Live Photo Gallery

Which version of Windows Live Photo Gallery are you using ?

Other

Additional Details

I imported photos to windows photo gallery from my samsung cell phone. The photos appeared at first, but were then hidden by grey boxes. How can I fix this?

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2012-02-29T04:44:36+00:00

    Close wl photo gallery,

    Click on your start button on the taskbar and then click on the pictures listing,

    Massive resetting of the hidden attributes can be done by right clicking the (my pictures) listing on the folder tree, and select properties, general tab section, check the hidden box and click on apply, this will change all of the files to hidden, click yes, then uncheck the hidden box and apply, it will remove the hidden attribute from all of your files, click on yes, then save.

    Reopen wl photo gallery.

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  2. Anonymous
    2012-02-29T21:44:26+00:00

    Hi Rhcp214,

    As initial troubleshooting step, I suggest that you follow the instruction that was provided by dissed. This option will remove the hidden attribute of the photos. If this issue persisted, please provide us the following information:

     • File type of the photos from your cell phone.

     • Does this issue occurs to all the photos in your Windows Live Photo Gallery?

     • Were there any changes to the computer before this started to occur? 

    Thanks,

    Windows Live Gerard G.

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