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Error "An authentication error has occurred (Code: 0x800706be)" when trying to use Remote Desktop to connect in Windows 10

Hruby, Jan 6 Reputation points
2022-01-25T09:24:04.913+00:00

I saw the same article for Windows 11, however I experience this problem on Windows 10. What did I do

  • install Azure Remote Desktop on my Windows 10 machine (latest update)
  • logged into my company workspace using my company MS account
  • tried to login to my remote VM
  • I get an error message - An authentication error has occurred (Code: 0x800706be)
  • cherry on top, this is my personal notebook. On my office computer I can access the VM just fine. Same installation of Windows and Azure Remote Desktop

what can be wrong?

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Client for IT Pros | User experience | Other

9 answers

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  3. Sean Huggans 11 Reputation points
    2023-05-01T02:33:33.4566667+00:00

    This issue occurs when running Remote Desktop elevated as a different user, and that different user account has never logged in to the workstation (no complete local profile). I've submitted a bug report to Microsoft, please help me get some traction on it with an upvote! https://aka.ms/AAkm0o2

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  4. Hruby, Jan 6 Reputation points
    2022-05-18T11:01:14.42+00:00

    Hi,

    thanks for answers, however neither did sort out the problems for me. What I tried so far:

    • registry cleanup with CCleaner
    • sfc /scannow
    • using various windows troubleshooters that might have at least some relevance to remote desktop connection
    • removing computer from domain
    • defining explicit outbound rule for remote desktop in Windows Firewall
    • updating windows from 21H1 to 21H2

    I am afraid that only formatting the disc and installing windows again have some potential of sorting the situation out. However it is ridiculous solution

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