Print job name is lost when printing through RDS

Joerg Aldinger 11 Reputation points
2022-01-31T13:05:53.547+00:00

Hello experts,

We are testing a small deployment of RDS on Azure (RDS Servers are 2019, SH are 2022).

However, whenever we print using the Remote Desktop Client (MSTSC), the print job name is simply set to "redirected printjob from remote desktop", which makes it nearly impossible to print to printers that hold print jobs, since there is no way of choosing the right job to print when the user gets there.

Is there any setting that can cause the print job name to be maintained when the print job is passed from the server to the client? Does Easy RD Printing have any influence on this?

Thanks for any thoughts.

Best regards,

Joerg.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Desai, Shiraz 40 Reputation points
    2023-11-13T07:07:06+00:00

    Hi Joerg
    FYI i received an answer to the same question, which i posted on another Q&A

    Thank you for reaching out to the Microsoft Q&A platform.

    When you print a file from a remote application using Remote Desktop, the file name is changed to "Remote Desktop-forwardXY" because the print job is being sent from the remote desktop session to the local printer on your computer. This is a default behavior of Remote Desktop and cannot be changed.

    Another option is to save the file locally on your computer and then print it from there. This will allow you to use the original file name when printing the file. To do this, you have to copy the file from the remote desktop session to your local computer using the clipboard or a file transfer tool, and then print the file from your local computer.

    Keep in mind that the ability to save files locally and transfer them between the remote desktop session and your local computer may be restricted by your organization's security policies. Be sure to check with your IT department before using this method.

    You could also check third-party printing tools like ThinPrint Client, which allows to customize the print job settings, including the file name.

    Hope this helps!

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