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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 21%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E_%3C/text%3E%3C/svg%3E)
When using AVD to share the Teams screen, it may not be shared.
We have a multi-session system, and some people on the same virtual machine are able to share, while others are not.
Please let me know if you know how to fix this.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Hi @木原__
Welcome to Q&A forum!
Are there any error messages when this issue occurred?
Have you tried to use Teams web client to see if it can be reproduced?
Hello.@JimmyYang-MSFT
I did not see any error message.
I tried using a browser and was able to share the screen.
When I press the share button during a call in the app, the red frame appears for a moment and then disappears immediately.
When I press the share button and then start the call, I can see that I can share without any problem.
Do you have the same problem in another device?
Considering this issue only occurred in the specific users, it firstly recommends you try to clear Teams client cache file and restart it to see if it works.
@木原__
It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Any update regardin this?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 17%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Hi,
download the newest Remote Desktop Client and add the following Reg DWORD 32-Bit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client]
"fClientDisableUDP"=dword:00000001
the RDP session is now running via tcp...
it worked for me!
We checked, but no success.
And whis is a bit strange to me - what people have issuest on VM and solution can be on client device.
I am a little embarrassed to admit this, but I have spent time off and on over the past 3-4 weeks trying to troubleshoot this issue. The solution makes me a little angry.
There is a difference between the versions of "Microsoft Remote Desktop" available in the Microsoft Store and the one listed in the Windows documentation for "Remote Desktop Services". There really should be a warning or alert that says not to use the version of the application available through the Microsoft Store when using Azure Virtual Desktop or Windows 365.
I administrate a group of Windows 365 and Azure Virtual Desktop devices. Some of our users were experiencing:
What I have found is the versions of "Microsoft Remote Desktop" are:
As soon as we had the users remove that Store version of the app, and install the other version all issues vanished. This doesn't seem to be an issue on MacOS as only one version is available through the App Store. Why is the Windows Store offering a different app and why isn't there a clear warning in the store stating that version isn't compatible with W365 or AVD Teams.
For me problem was resolved after installation "Microsoft Remote Desktop" from https://go.microsoft.com/fwlink/?linkid=2139233
It is important what app should be updated and not from MS store
Hi,
download the newest Remote Desktop Client and add the following Reg DWORD 32-Bit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client]
"fClientDisableUDP"=dword:00000001
the RDP session is now running via tcp...
it worked for me!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
I can't find "fClientDisableUDP", could it be under another name?
This is too strange, sometimes Microsoft has no solution for this kind of problems!
Hello,
please create the DWORD "fClientDisableUDP" if it doesn't exist.