'Troubleshoot hardware and devices'

Question

The 'Troubleshoot hardware and devices' is missing in control panel. How to get it back? I'm using version Windows 10 x86 1809.

Answer 1

No. Its not there. There is troubleshoot audio playback, network adapters, connections, windows update etc...

Answer 2

Hi,

Thanks for the reply.

Try these steps and check if that helps:

1. Type ‘Troubleshoot’ in Windows Start Search box > Click ‘Troubleshoot’.
2. Click Hardware & Devices > Run the Troubleshooter.

Alternatively, you can also try these steps:

1. Open Control Panel > Hardware and Sound > Configure a device.
2. Click on “View All” in the top left corner.

This will show the list of troubleshooters which are built-in to the computer. Click on Hardware and Devices from the list and you can run the troubleshooter.

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

As shown in my reply to Karpil Arya, there is no 'Hardware and Devices' and 'Configure a device' when I list 'view all' troubleshoot in my control panel. I tried pasting my control panel image here but it it doesn't work. I also did a live chat with Microsoft support 'Cherry', 'Dieu' and 'Bean' via remote and they too could not find them. They tried to do an inplace upgrade by downloading an ISO but could not go further as option to 'keep files and settings' is greyed out bacause my Windows 10 version is 1809 and the ISO is an earlier version. I do not understand why 'Hardware and Devices' and 'Configure a device' is not in my control panel. I have done 'sfc /scannow, 'dism /cleanhealth and /restorehealth and 'memory diagnostics' and all turn out fine.

Answer 3

Hi,

Thanks for the reply.

Try these steps and check if that helps:

1. Type ‘Troubleshoot’ in Windows Start Search box > Click ‘Troubleshoot’.
2. Click Hardware & Devices > Run the Troubleshooter.

Alternatively, you can also try these steps:

1. Open Control Panel > Hardware and Sound > Configure a device.
2. Click on “View All” in the top left corner.

This will show the list of troubleshooters which are built-in to the computer. Click on Hardware and Devices from the list and you can run the troubleshooter.

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

As shown in my reply to Karpil Arya, there is no 'Hardware and Devices' and 'Configure a device' when I list 'view all' troubleshoot in my control panel. I tried pasting my control panel image here but it it doesn't work. I also did a live chat with Microsoft support 'Cherry', 'Dieu' and 'Bean' via remote and they too could not find them. They tried to do an inplace upgrade by downloading an ISO but could not go further as option to 'keep files and settings' is greyed out bacause my Windows 10 version is 1809 and the ISO is an earlier version. I do not understand why 'Hardware and Devices' and 'Configure a device' is not in my control panel. I have done 'sfc /scannow, 'dism /cleanhealth and /restorehealth and 'memory diagnostics' and all turn out fine. 

Hello. I have the same problem exactly and tried the same things and it is definitely NOT there. Is this something that will be fixed? I upgraded to 1809 before all the trouble started but I had no problems but this. 

Thanks

Answer 4

Hi,

Thanks for the reply.

Try these steps and check if that helps:

1. Type ‘Troubleshoot’ in Windows Start Search box > Click ‘Troubleshoot’.
2. Click Hardware & Devices > Run the Troubleshooter.

Alternatively, you can also try these steps:

1. Open Control Panel > Hardware and Sound > Configure a device.
2. Click on “View All” in the top left corner.

This will show the list of troubleshooters which are built-in to the computer. Click on Hardware and Devices from the list and you can run the troubleshooter.

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

Answer 5

Hello,

Please check at Hardware and Devices troubleshooter at Settings app > Update & security > Troubleshoot. See if you can find it there.

Hope this helps!