Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,906 questions
Microsoft Authenticator app failed to sync password
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 53%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
Sanghyeon Yeo
6
Reputation points
Device: Samsung Galaxy S10e (SM-G970N)
OS Version: Android 12(One UI 4)
Authenticator version: 6.2202.0982
Problem: The app failed to sync password. app saying 'Sync timed out'
What I've tried: reinstall authenticator app, remove authenticator app option on my Microsoft Account
{count} vote
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 41%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Fabe56 1 Reputation point2022-10-13T11:39:55.157+00:00 Same issue here, I got to change my smartphone since 48h and cannot completed the process as all my password store in MS Authenticator form the old phone aren't syncing into the new one.
I try onm different Wi-Fi hotspot, 5G, re-install the app. Sync time out every time!This password manager is so not reliable, remember that was so painful to sync password with Edge from my Surface Pro 5 to 8 last summer...
Sign in to comment
Sign in to answer