Hello @Sysadmin
This is likely due to a lack of permissions for the account to write back to Active Directory.
For the specific users access ADUC console then:
- make sure Advance Features are enabled in View
- go to user properties –>
- Security tab –> Advanced button
- Select the check box “to include inheritable permissions from this object’s parent”
- Save and ask the user to retry the operation
Hope this helps with your query,
--
--If the reply is helpful, please Upvote and Accept as answer--