Event ID 86 error

ice328 1 Reputation point
2022-02-16T11:39:55.327+00:00

This error is causing my pc crash and freeze for twice in an hour, whats wrong and what can i do to solve this? please help, thanks

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Wed, 16 Feb 2022 09:43:27 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 8a7e4004-6b98-4899-a18e-c8263ae3e505

Method: GET(500ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,450 questions
{count} votes

2 answers

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  1. S.Sengupta 18,691 Reputation points MVP
    2022-02-19T11:57:33.123+00:00

  2. Limitless Technology 39,601 Reputation points
    2022-02-22T21:03:38.673+00:00

    Hello @ice328

    This error seem to be related to some driver issues to certain processors, motherboards and graphics cards. Also, in the future, please specify what version you are running to help the community to understand your issue.

    Please try the next:

    • Install any pending Windows Update
    • Download and install latest drivers for BIOS, Firmware, and component drivers from the manufacturer's website
    • Disable any performance control application (such as overclocking applications)
    • Set to default your BIOS profile (save first your current profile, in case of wanting to load later)

    Hope this helps with your query,

    -----------

    --If the reply is helpful, please Upvote and Accept as answer-

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