Azure Update Management/Azure Automation The remote server returned an error: (403) Forbidden.

Nitsan Reznik 1 Reputation point
2022-02-17T10:15:13.18+00:00

Hi All,

From unknown reasons, we keep getting below SMA logs on all our Azure instances and update management keeps giving us an error that the updates deployment cannot start.

Error while polling the hybrid notification channel. [AccountId={172f3809-8a28-4752-a226-d04062b72471}] [RunbookWorkerGroup=VPN-VM2.xx.xx.xxx_103e16b8-83ec-46b5-844a-bcb2f5fb0a5e] [MachineName=VPN-VM2.xx.xx.xxx] [MachineId={103e16b8-83ec-46b5-844a-bcb2f5fb0a5e}] [Exception=JobRuntimeData.Client.JobRuntimeDataServiceClientException: The remote server returned an error: (403) Forbidden.

Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
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  1. Monalla-MSFT 13,046 Reputation points
    2022-02-17T15:52:17.157+00:00

    @Nitsan Reznik - Welcome to Microsoft Q&A and thanks for reaching out.

    These types of errors occur when the connection established between machine and workspace was not made properly.

    Can you ensure that the connection was established properly and re-add the key?

    Also take a look at this document for more information: automation-hybrid-runbook-worker.md

    Hope that resolves your issue.

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