"Sorry, we could not find your certification profile"

Question

Hello,

I get the following error when trying to access my certificates: "Sorry, we could not find your certification profile. Please Contact Support.".

Can you help me resolving the issue?

Thanks in advance!

Answer 1

@Solveig ,
Microsoft Certification Program (https://trainingsupport.microsoft.com/en-us/) is supported on its own forums. You can request help with profile error/linking/merging in dedicated forums - https://trainingsupport.microsoft.com/en-us/mcp/forum

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Ravi Kanth