some users can't load their calendar on teams.

Question

Hello Teams Community,

Please I need your help to resolve this issue.

We are on exchange 2016 hybrid configuration some users can't load their calendar on teams.

Answer 1

Hi @IBN ,

You can perform the following process to the users that have problems.

1. Quit Microsoft Teams.
2. Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams
3. Delete contents of the entire folder.
4. Restart Microsoft Teams.

Answer 2

is it affecting all user?
is it affecting users in the cloud?
is it affecting on-premise user?
check if users can see the calendar on their outlook??
check if user does not have 2 mailboxes?

Answer 3

Hi @IBN ，

We are on exchange 2016 hybrid configuration some users can't load their calendar on teams.

By "can't load their calendar", do you mean these users cannot see the Calendar button on the menu options in Teams?
Do the affected users have anything in common? For example, are they all hosted on Exchange on-prem?

Please have a check via the Teams web client and see if the issue persists there.

Furthermore, it's recommended to follow the troubleshooting steps listed in the document below:
Troubleshoot the Teams calendar App issue

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