Hi I need to delete my free plan first I never used it second it blocks my creditcard in my microsoft account

Question

Can you please help me deleting my Creditcard Mastercard is linked with this Microsoft account, since I suscribed to an Azure free plan I can't delete my Mastercard from my Microsoft account anymore. First: I have never used Azure Second: I want to disable this free plan for me to get my Creditcard back. Could you please help me doing it as they ve asked me to contact you in order to get my Mastercard back/To delete it from my Microsoft account. Thank you so much for your help

Answer 1

Hi @STEPHANE CAVATASSI ,

You could check the following link (Remove a payment method).

https://support.microsoft.com/en-us/help/4026594/microsoft-account-change-payment-method-or-credit-card