Manually removed rogue software, restarted and blue screen, CRITICAL_PROCESS_DIED, attached DMP file analysis results

ZiyaYang 1 Reputation point
2022-02-19T03:21:18.707+00:00

Friend used my computer to download software, downloaded a pile of rogue software: 360 browser, Ludashi master, picture viewer, computer restoration master and so on...

Deleted rogue software files, related services stopped, related regedit deleted, leaving several .sys files can not be deleted, I followed a online answer to rename them and reboot, if all goes well, I can delete them

Unfortunately, after reboot, my screen became bule...The stop code: CRITICAL_PROCESS_DIED, cannot self-repaired and into the safe mode

Please save me, almighty community god

Loading User Symbols
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Loading unloaded module list
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For analysis of this file, run !analyze -v
0: kd> !analyze -v


  • *
  • Bugcheck Analysis *
  • *

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffd0878d2bb080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:


Page 2004ba29a too large to be in the dump file.
Page 2004b8c77 too large to be in the dump file.

KEY_VALUES_STRING: 1

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER: TR

SYSTEM_PRODUCT_NAME: G150T-S5

SYSTEM_SKU: Not Applicable

SYSTEM_VERSION: Not Applicable

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.05.02

BIOS_DATE: 04/01/2016

BASEBOARD_MANUFACTURER: TR

BASEBOARD_PRODUCT: G150T-S5

BASEBOARD_VERSION: Not Applicable

DUMP_TYPE: 1

BUGCHECK_P1: ffffd0878d2bb080

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

EXCEPTION_CODE: (HRESULT) 0x8d2ba340 (2368447296) - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0x8d2ba340 - <Unable to get error code text>

CPU_COUNT: 8

CPU_MHZ: a20

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: D6'00000000 (cache) D6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0xEF

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: ZIYAYANG-PC

ANALYSIS_SESSION_TIME: 02-19-2022 10:20:48.0060

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER: from fffff807842cae89 to fffff80783bc14e0

STACK_TEXT:
ffffc786893cf838 fffff807842cae89 : 00000000000000ef ffffd0878d2bb080 0000000000000000 0000000000000000 : nt!KeBugCheckEx
ffffc786893cf840 fffff807841c75c1 : ffffd0878d2bb080 fffff80783a9c769 ffffd0878d2bb080 fffff80783a9c8c0 : nt!PspCatchCriticalBreak+0x115
ffffc786893cf8e0 fffff80784039fc0 : ffffd08700000000 0000000000000000 ffffd0878d2bb080 ffffd0878d2bb080 : nt!PspTerminateAllThreads+0x175e3d
ffffc786893cf950 fffff80784039da9 : ffffffffffffffff ffffc786893cfa80 ffffd0878d2bb080 ffffc786893cf901 : nt!PspTerminateProcess+0xe0
ffffc786893cf990 fffff80783bd2d15 : ffffd087000001f8 ffffd0878d2ba340 ffffd0878d2bb080 000002b2470055e5 : nt!NtTerminateProcess+0xa9
ffffc786893cfa00 00007ff9ce53c644 : 00007ff787f3177b 000002b2470053f0 000002b2470055e5 000000000000007c : nt!KiSystemServiceCopyEnd+0x25
000000cc03b3fd38 00007ff787f3177b : 000002b2470053f0 000002b2470055e5 000000000000007c 000002b2470055e5 : ntdll!NtTerminateProcess+0x14
000000cc03b3fd40 00007ff787f31311 : 000002b2470055e5 000000000000000b 0000000000000001 000000000000000d : csrss!main+0x42b
000000cc03b3fd80 00007ff787f31026 : 0000000000000000 000000000000000a 0000000000000000 0000000000000000 : csrss!NtProcessStartup_AfterSecurityCookieInitialized+0x2e1
000000cc03b3fe10 00007ff9ce50cedf : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : csrss!NtProcessStartup+0x16
000000cc03b3fe40 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!RtlUserThreadStart+0x2f

THREAD_SHA1_HASH_MOD_FUNC: 8db425cf0a36127b5bcc0773f2d7250976d41454

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 06e48006b94f5f0194041c6e6ebfe4ab0124bfdd

THREAD_SHA1_HASH_MOD: b23b58f331f7d856e76ca5bf03ff9d670600d544

FOLLOWUP_IP:
ntdll!NtTerminateProcess+14
00007ff9`ce53c644 c3 ret

FAULT_INSTR_CODE: c32ecdc3

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: ntdll!NtTerminateProcess+14

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ntdll

IMAGE_NAME: ntdll.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 14

FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_8d2ba340_ntdll!NtTerminateProcess

BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_8d2ba340_ntdll!NtTerminateProcess

PRIMARY_PROBLEM_CLASS: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_8d2ba340_ntdll!NtTerminateProcess

TARGET_TIME: 2022-02-15T04:47:51.000Z

OSBUILD: 18362

OSSERVICEPACK: 592

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 1972-08-22 08:24:00

BUILDDATESTAMP_STR: 190318-1202

BUILDLAB_STR: 19h1_release

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME: 3306c

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0xef_csrss.exe_bugcheck_critical_process_8d2ba340_ntdll!ntterminateprocess

FAILURE_ID_HASH: {fbb366ac-84ea-fd93-e914-3f46e4d06eb1}

Followup: MachineOwner

Windows 10
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