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BDadmin-2068 asked BDadmin-2068 commented

Hyperlink in powerpint does not open in Viva Learning

The hyperlink in a powerpeint file opened in Viva Learning does not open at all. I get the mouse-over text which shows the URL but nothing happens when i click on the link. The hyperlink works fine when i open the file in Teams or in the desktop app.

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Hi @BDadmin-2068

Is this issue happened only in PowerPoint?

Have you tried to use Teams web client to see if it can be reproduced?

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Same problem when I run Teams and Viva Learning in webclient.
Tested with docx-file - same problem as pptx.
tested with xlsx-file - same problem as pptx.
Tested with pdf-file - pdf-file is not previewed in Viva Learning but starts download.


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Hi @JimmyYang-MSFT

I found that the Hyperlink in the DOCX-file works if I press Ctrl+Click
But Ctrl+Click does not work in PPTX or XLSX

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I just tried the Teams web client - same issue here. Nothing happening when clicking on the hyperlink. Other users also reported this. I don't have any other form of document in Viva right now to try.

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Hi @TilmanBona-7764

Thanks for your reply.

I will check if it can be reproduced in our environment. Meanwhile, could you open the link in SharePoint Site directly because we found that viva learning content is used SharePoint as a source?
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TilmanBona-7764 answered BDadmin-2068 commented

The links work in the source document when opened from SharePoint directly without any problem. Only when "viewed" through Viva Learning the hyperlinks do not work. this occors with all documents I tested - and all users in our client that tried.

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The same situation for me. All links work wherever opened but not in the VivaLearning viewer

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BDadmin-2068 answered BDadmin-2068 commented

@JimmyYang-MSFT Any feedback on this issue?

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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@JimmyYang-MSFT Any ideas on this issue? The hyperlink works in the Teams mobile app on iOS

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