i was many time to install kinect v2 sdk but kinect device show code 10 error what can i do.

vijay 1 Reputation point
2022-02-21T20:56:07.8+00:00

i was many time to install kinect v2 sdk but kinect device show code 10 error what can i do. run trubleshooter in window 10 , remove all atechments in my system ,i think i will return that something in hardware issue

Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
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  1. QuantumCache 20,266 Reputation points
    2022-03-06T19:45:17.583+00:00

    Hello @vijay

    Please iniclude any error logs or screenshots to better understand the issue!

    We would highly recommend going through the below guides and troubleshooting pages!

    Reset Azure Kinect DK

    Azure Kinect known issues and troubleshooting

    Azure Kinect sensor SDK system requirements

    Get help with a device or sensor functionality, firmware updates, or purchasing options.

    For more information on support offerings, learn more at Microsoft support for business.

    Please visit Microsoft's Q&A page for searching related Azure Kinect DK issues!!!

    180388-image.png

    Please comment in the below section if you need further help in this matter, happy to help!

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