Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
691 questions
Upgraded Cloud Management Gateway from classic to VMSS and now status is "error"
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Michael Menzie
11
Reputation points
hello all,
i had a working Cloud Management Gateway in my MECM 2107. It was a "classic" deployment model. i saw it was recommended to convert to virtual machine scale set. i followed the guide and didn't see any visible issues, but now all i see is "Status: Error". according to the connection analyzer it says the CMG service is not running. i try and start it but it returns to the same state of "2" i do see this in the cloudmgr.log "VM scale set <CMG Name> does not exist and cannot update the service configuration.
my classic was working and the conversion is not. can someone please help me?
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vipullag-MSFT 26,211 Reputation points2022-02-23T11:29:37.803+00:00 Thanks for reaching out on Microsoft Q&A Platform.
Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.
This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.If you don't have the ability to open a technical support ticket, please let me know to further help on this.
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