SCCM - Management Point - Fatal MSI Error - bgbisapi.msi could not be installed.

Question

Hi

How will I do to fix that ?

<Mon Feb 28 10:45:31 2022> ====================================================================
<Mon Feb 28 10:45:31 2022> SMSBGB Setup Started....
<Mon Feb 28 10:45:31 2022> Parameters: C:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe /install /siteserver:CONFIGMGR SMSBGB 0
<Mon Feb 28 10:45:31 2022> Installing Pre Reqs for SMSBGB
<Mon Feb 28 10:45:31 2022> ======== Installing Pre Reqs for Role SMSBGB ========
<Mon Feb 28 10:45:31 2022> Found 1 Pre Reqs for Role SMSBGB
<Mon Feb 28 10:45:31 2022> Pre Req SqlNativeClient found.
<Mon Feb 28 10:45:31 2022> SqlNativeClient is already installed (Product Code: {9D93D367-A2CC-4378-BD63-79EF3FE76C78}). But to support TLS1.2, a new version with Product Code: {B9274744-8BAE-4874-8E59-2610919CD419} needs to be manually installed
<Mon Feb 28 10:45:31 2022> Pre Req SqlNativeClient is already installed. Skipping it.
<Mon Feb 28 10:45:31 2022> ======== Completed Installation of Pre Reqs for Role SMSBGB ========
<Mon Feb 28 10:45:31 2022> Installing the SMSBGB
<Mon Feb 28 10:45:31 2022> Passed OS version check.
<Mon Feb 28 10:45:31 2022> IIS Service is installed.
<Mon Feb 28 10:45:31 2022> No versions of SMSBGB are installed. Installing new SMSBGB.
<Mon Feb 28 10:45:31 2022> Enabling MSI logging. bgbisapi.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\bgbisapiMSI.log
<Mon Feb 28 10:45:31 2022> Installing C:\Program Files\Microsoft Configuration Manager\bin\x64\bgbisapi.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=31 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1
<Mon Feb 28 10:45:34 2022> bgbisapi.msi exited with return code: 1603
<Mon Feb 28 10:45:34 2022> Backing up C:\Program Files\Microsoft Configuration Manager\logs\bgbisapiMSI.log to C:\Program Files\Microsoft Configuration Manager\logs\bgbisapiMSI.log.LastError
<Mon Feb 28 10:45:34 2022> Fatal MSI Error - bgbisapi.msi could not be installed.

• BITS its installed

Please help

Answer 1

HI

I have solved that ...

I uninstalled all Features and installed them again ..

Thanks all supprt

Answer 2

Is the SCCM client is installed on the MP, Try to uninstall SCCM client completely and initiate the MP installation again and monitor the log for same error.

Also verify the below components are installed

Remote differential compression
BITS
IIS 6 WMI Compatibility

Answer 3

I have that... already .. the components is installed

• Remote differential compression
• BITS
• IIS 6 WMI Compatibility

I have trying uninstall and install again Management Point .. Still same error .. and I haven't CCMSETUP Installed on the SCCM servern

Same error

<Sat Mar 5 18:35:43 2022> bgbisapi.msi exited with return code: 1603
<Sat Mar 5 18:35:43 2022> Backing up C:\Program Files\Microsoft Configuration Manager\logs\bgbisapiMSI.log to C:\Program Files\Microsoft Configuration Manager\logs\bgbisapiMSI.log.LastError
<Sat Mar 5 18:35:43 2022> Fatal MSI Error - bgbisapi.msi could not be installed.

More ideas ?

Jonas

Answer 4

I am having the same issue. How did you solve it?

Thanks!