outlook could not detect map drive

liuwei@cesm 631 Reputation points
2022-03-02T14:35:54.507+00:00

Hi,

save file(save attachment, or save a message as) to map failure. From the path list, no map drives there.
when mananl type the path target to the network location, the files could be saved to that network folder.

179315-image.png

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Faery Fu-MSFT 17,381 Reputation points Microsoft Vendor
    2022-03-03T07:00:48.06+00:00

    Hi @liuwei@cesm ,
    According to my test on my Outlook version, when I click save attachment, the mapped network driver is displayed normally as the screenshot.
    179515-save.png

    In order to verify, what detailed version of Outlook are you using?(File > Office Account > About Outlook)Please upgrde your Outlook to the latest version(File > Office Account > Office Updates > Update Now)
    179498-version.png179407-update.png

    Based on my search, there are several scenarios in which you can't save the attachment as expected in Outlook 2016, here is an article for your reference.

    If you are using an older Outlook build, you can work around it by saving the files to a temporary local location and then using the usual Windows methods to copy the files to the network location. Besides, you can also drag the attachment to the destination successfully.


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