Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,812 questions
I know what it is. Its something bad.
It might stay here forever.
After pasting a big picture in whiteboard app, can not open it
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
morteza
1
Reputation point
Hello,
I am using whiteboard on my surface pro, but I can not open it after copying a big picture on the app.
When I open the app, it starts to open and show up app. But before seeing the pages/sheets (whatever is called), it is closed automatically. I can not get access to the content that I have on app.
Could you please help me to solve the issue?
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dexter Sonic Bishell 1 Reputation point2022-03-06T16:50:52.46+00:00 There might be a glitch. Not really sure how to fix it.
There is only one way to stop this thing whatever it is.
We should find out one day.
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2 answers
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Dexter Sonic Bishell 1 Reputation point
2022-03-06T16:51:48.54+00:00 -
morteza 1 Reputation point
2022-03-06T18:02:07.567+00:00 Is not there any solution?
I have some important pages, I need to get access to them.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Limitless Technology 44,431 Reputation points2022-03-11T13:22:11.38+00:00 Hi @morteza
I suggest uninstalling and reinstalling the whiteboard app. it would clear the troublesome image and allow you to open the app normally.
I do hope this answers your question.
Thanks.
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