Code: 0x00000191 When Trying to Use Store for Business.

usgrcm 16 Reputation points
2020-08-25T16:34:53.677+00:00

Hey everyone, we are having an issue during our Intune POC. We are at the point of setting up the store for business. Following all of the suggestions from the FastTrack team, we are constantly hit with the the following when opening the store portal for our organization on the local workstation:

"Try that again
Something happened on our end. Waiting a bit might help"
Code: 0x00000191

I have done everything recommended including:
Making sure the OS is fully patched,
All of the applications on the store side are current.
Resetting the store
Disabling proxy connection.

Would anyone else have any suggestions?

20322-portal.png

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
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  1. Jason Sandys 31,151 Reputation points Microsoft Employee
    2020-12-30T02:13:00.647+00:00

    Note that I recently corrected this issue in my test environment by recreating all of the groups within the MSfB configuration. Once I did this, I've had no issues.

    As for who should support this, this is neither O365 nor M365. It's not really a Windows issue either but should be escalated by the Windows team to the proper support team. Get you TAM or account team involved if necessary if support cannot get you to the correct folks.

    1 person found this answer helpful.
  2. Jason Sandys 31,151 Reputation points Microsoft Employee
    2020-08-25T18:41:27.293+00:00

    Please open a support case on this. To my knowledge, this is an issue on the backend service but I do not know if there is a resolution path or what it is.

  3. Jason Sandys 31,151 Reputation points Microsoft Employee
    2021-01-25T15:29:17.237+00:00

    Yes, sorry. Wrong term. Collections is correct. From memory, I deleted all of the app collections and then recreated them. I don't know exactly why this worked or what the problem was, but it worked for me.