Can't verify custom domain name

Felipe Teixeira 1 Reputation point
2022-03-10T16:00:07.817+00:00

I'm trying to verify my domain. I was able to add the TXT record to my registrar, and the propagation was successful. But, now that I'm trying the "verify button" I get an error saying the following:

"This domain has been previously configured on reevco.onmicrosoft.com using an existing Azure AD or Office 365. To verify this domain name, you will first need to remove the domain name from the existing directory. Click here for more information."

I also tried to verify the domain for an OAuth app using the JSON and was not successful. I was getting the following error:

"Verification of publisher domain failed. The JSON file located at

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 26,881 Reputation points Microsoft Employee
    2022-03-10T20:34:18.947+00:00

    Hi @Felipe Teixeira , since you can't access the tenant to delete the domain, please send an email to "azcommunity@microsoft.com" with subject "ATTN: James Hamil" and your current subscription ID and I can get you a free support ticket.

    Best,
    James

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