Meeting Links and Invites Emails are Missing sometimes.

Question

I am creating a meeting/event by the following link "https://graph.microsoft.com/v1.0/me/events" and adding some attendees in that request.

Sometimes my attendees are not getting an email invite or online meeting link in the email even when the isOnlineMeeting is set to true.

I checked my sent folder in outlook there all the attendees email ids are present but the attendees haven't received any email regarding that.

Please provide me any solution for this. Thank you.

Answer 1

Hi @Surendar Arasu ,

I have verifed the above mentioned case with calendar events creation using Microsoft Graph Events API and Create Event API is working as expected and the meeting invitation emails are succesfully sent to all the attendees and even onlineMeeting URL is included in the meeting response. I tested it for multipe times and the meeting invitation emails were generated correctly and all the attendees did received them as well. Below is the example JSON request body that I have tried it at my end.

Example : A Sample request body of new event creation :

 POST https://graph.microsoft.com/v1.0/me/calendar/events  
     {  
         "subject": "Meeting Test",  
         "body": {  
             "contentType": "HTML",  
             "content": "This is Test Meeting"  
         },  
         "start": {  
             "dateTime": "2022-04-29T04:00:00",  
         "timeZone": "Pacific Standard Time"  
     },  
     "end": {  
         "dateTime": "2022-04-29T12:00:00",  
         "timeZone": "Pacific Standard Time"  
     },  
     "location": {  
         "displayName": "Harry's Bar"  
     },  
     "attendees": [  
         {  
             "emailAddress": {  
                 "address": "jvedham@o365XXXX.onmicrosoft.com"  
             },  
             "type": "required"  
         },  
         {  
             "emailAddress": {  
                 "address": "demouser@o365XXXX.onmicrosoft.com"  
             },  
             "type": "required"  
         }  
     ],  
  "isOnlineMeeting": true,  
  "onlineMeetingProvider": "teamsForBusiness"  
 }  

Incase you are still facing this issue in your tenant then I would advise you to open up a support case with Graph API team from your tenant for dedicated support and escalalating it to Microsoft engineering team as needed for further investigation and resolution. Please note that you can raise the case either from Azure or M365 admin center of your tenant.

Hope this helps.

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