Remote Desktop On, but no access.

roman godnyuk 21 Reputation points

Hi everyone. I'll try to explain in short. I have a desktop HP that was opened for RD connection. It worked fine unless I reinstalled clean Windows from MS official site. Now, I cannot give access to this computer. Port number changed to 3394. Static IP applied. Port opened/forwarded on router. RD is ON. However, two virtual machines in this environment have RD ON, and they are working fine. I can get access to them easily. All computers physical and virtual can see each other in local network. Any ideas? Please. Before the issue I used SSD SATA, now I have SSD NVMe. I cannot beleive that this is the cause.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP

    Did it work with the default port? Try switching it back then try from PowerShell on both source and target (using target ip address in both).

    Test-NetConnection -ComputerName "" -CommonTCPPort "RDP" -InformationLevel "Detailed"

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  1. roman godnyuk 21 Reputation points

    Thank you for your concern. I haven't checked anything yet. I will do that after hours. It's a business, and I cannot interrupt them.

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