I have just purchased a license for MS Office Home and Business for Mac 2021 but can't save my doc's as my Office 365 Subscription expired?

Alan Waugh 1 Reputation point
2022-03-21T22:01:44.25+00:00

Does anyone have any idea what I need to do?

Thanks in advance.

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
473 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 22,636 Reputation points Microsoft Vendor
    2022-03-22T07:27:14.817+00:00

    Hi @Alan Waugh ,
    You can uinstall Office 365 for Mac and then install Office 2021 for Mac. After activating Office 2021 for Mac. You can open and save the document in Office 2021 for Mac.

    About how to uninstall Office 365 for Mac, please refer to this support article:
    https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
    About how to remove Office license files on Mac, please refer to this support article:
    https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193

    About installing Office 2021 for Mac, please refer to this support articel:
    https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658#InstallSteps=Install_on_a_Mac
    About activating Office 2021 for Mac, please refer to this support article:
    https://support.microsoft.com/en-us/office/activate-office-for-mac-7f6646b1-bb14-422a-9ad4-a53410fcefb2

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.