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Account temporally locked.

Anonymous
2023-02-06T17:37:40+00:00

I am trying to use Microsoft Word for my school assignments for college, and it logged me out of my college account with all my papers and notes on it. It has me temporarily locked out, and I have no clue what my password is. I have tried everything I know, and I'm trying to find a contact number but cannot find it. Please help me get back into my account so I can do my school assignments.

Microsoft 365 and Office | Subscription, account, billing | For education | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-07T01:25:38+00:00

    Dear Philip Hollis,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    As per the description shared, we understand your account is temporarily locked and you would like to unlock the account so that you can work on the assignments.

    If our understanding is correct, if the account is temporarily locked, the account needs to unlock from the Azure Active Directory or Office 365 Admin center by the IT admins of the Office 365 organization. Reference: "Your account has been locked. Contact your support person to unlock it, then try again." error when signing in to Microsoft 365.

    So, I would like to suggest you contact the IT admin of the organization and ask to unblock your Office 365 account.

    Reference: How do I find my Microsoft 365 admin?

    Thanks for your cooperation.

    Sincerely,

    Mia | Microsoft Community Moderator

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