my pc has been bleu screening, i look the mini dump but i dont understand nothing of it and i need help

jesus pardo 21 Reputation points
2022-03-26T18:36:19.653+00:00

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common BugCheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80551dfe770, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:


*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 3124

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 9375

Key  : Analysis.Init.CPU.mSec
Value: 405

Key  : Analysis.Init.Elapsed.mSec
Value: 14673

Key  : Analysis.Memory.CommitPeak.Mb
Value: 96

Key  : WER.OS.Branch
Value: vb_release

Key  : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key  : WER.OS.Version
Value: 10.0.19041.1

FILE_IN_CAB: 032622-11421-01.dmp

BUGCHECK_CODE: 1e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80551dfe770

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffffffffff

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffff8600d35ab8e8 fffff80551e5a2cb : 000000000000001e ffffffffc0000005 fffff80551dfe770 0000000000000000 : nt!KeBugCheckEx
ffff8600d35ab8f0 fffff80551df84b2 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDispatchException+0x1748bb
ffff8600d35abfb0 fffff80551df8480 : fffff80551e096a5 0000000000000000 0000000000000000 0000000000000000 : nt!KxExceptionDispatchOnExceptionStack+0x12
fffff00f677021c8 fffff80551e096a5 : 0000000000000000 0000000000000000 0000000000000000 0000000000000003 : nt!KiExceptionDispatchOnExceptionStackContinue
fffff00f677021d0 fffff80551e053e0 : 0000000000000c00 ffff8600d33af180 ffffffffffffffff fffff00f00000000 : nt!KiExceptionDispatch+0x125
fffff00f677023b0 fffff80551dfe770 : ffff8600d358b180 0000000000000000 0000000000000000 0000000000000000 : nt!KiGeneralProtectionFault+0x320
fffff00f67702540 fffff80551dfe3a6 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!SwapContext+0xf0
fffff00f67702580 fffff80551c0c800 : ffff8600d358b180 00000000ffffffff 0000000000000000 ffff97871865be40 : nt!KiSwapContext+0x76
fffff00f677026c0 fffff80551c0bd2f : ffff97870000000b fffff80500000004 0000000000000000 ffff978700000000 : nt!KiSwapThread+0x500
fffff00f67702770 fffff80551c0f663 : ffff97870000005b ffff978700000000 0000000000000001 0000000000000001 : nt!KiCommitThreadWait+0x14f
fffff00f67702810 fffff80551c0f098 : ffff9787184a0a40 0000000000000001 ffff978712996ac0 fffff80500000002 : nt!KeRemoveQueueEx+0x263
fffff00f677028b0 fffff805520d8dbd : 0000000000000000 0000000000000000 ffff978712996ac0 0000000000000000 : nt!IoRemoveIoCompletion+0x98
fffff00f677029e0 fffff80551e08fb8 : ffff97870dd71080 00000031b89fef08 fffff00f67702aa8 0000130e00bbdc28 : nt!NtRemoveIoCompletion+0x13d
fffff00f67702a90 00007ffbe3fcce94 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
00000031b89feee8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffb`e3fcce94

SYMBOL_NAME: nt!KiDispatchException+1748bb

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1586

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 1748bb

FAILURE_BUCKET_ID: AV_nt!KiDispatchException

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {00781d15-b897-afab-75cd-f83221cbf387}

Followup: MachineOwner

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,575 questions
0 comments No comments
{count} votes

Accepted answer
  1. Docs 15,516 Reputation points
    2022-03-26T21:44:30.11+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
    .
    .
    .
    .

    1 person found this answer helpful.
    0 comments No comments

3 additional answers

Sort by: Most helpful
  1. jesus pardo 21 Reputation points
    2022-03-27T22:48:45.5+00:00
    0 comments No comments

  2. Docs 15,516 Reputation points
    2022-03-27T23:27:45.3+00:00

    The logs displayed piracy / crack.

    Please uninstall any pirated software and tools / methods used to bypass license / activation requirements.

    The post a new V2.

    0 comments No comments

  3. jesus pardo 21 Reputation points
    2022-03-27T23:37:19.44+00:00

    gonna try but, if i have to reinstall windows then maybe the problem will be fixed
    i really don't know what my technician did when assembled my pc

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.