Microsoft Teams
A Microsoft customizable chat-based workspace.
10,112 questions
Root cause for an unintended Teams change
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IBN
4,401
Reputation points
Hello Teams Community,
Please I need your help on this issue.
I have a user Elena that has multiple times been dropped out of all her Teams and private channels.
The latest incident was on March 16th. This time we were able to track the root cause to the application "Skype For Business PowerShell Server Application" having committed the change at 2:31 am that morning.
There was no support activity at that time nor do we recognize this to be due to any of our corporate maintenance operations, so i suspect that this could be some regular maintenance by Microsoft.
Here is the screenshot after we were able to track the root cause to application "Skype For Business Powershell Server Application"
Microsoft Teams
Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
622 questions
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JimmyYang-MSFT 53,111 Reputation points Microsoft Vendor2022-03-29T02:36:37.953+00:00 Hi @IBN
What is your environment? hybrid or online?
According to your description, it seems like you find the root cause of the user activity from Skype for Business PowerShell Server application, are there any evidence to show this user management is related to your user(Elena)?
If your Teams owner and admin did not do any changes for this user, did you create some rule for user management in your Teams group?
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IBN 4,401 Reputation points
2022-03-29T12:53:13.427+00:00 Thank you for your reply.
The tenant is Online only.
I attached some screenshots of the Audit Logs that tell that Skype for Business PowerShell Server application did the changes.
The Team admin or owner did not do any changes to Elena's profile and there was no maintenance or changes to the Teams group.
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JimmyYang-MSFT 53,111 Reputation points Microsoft Vendor
2022-04-01T08:20:52.75+00:00 Hi @IBN
Thanks for your information!
Based on my research, If the operation is from PowerShell, it will not display who did it.
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JimmyYang-MSFT 53,111 Reputation points Microsoft Vendor
2022-04-07T17:33:41.293+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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