@Modi Welcome to Microsoft Q&A forum!
Firmware updates can fail for several reasons. When a firmware update fails, you can try the following mitigation steps:
- Try to run the firmware update command a second time.
- Confirm the device is still connected by querying for the firmware version. AzureKinectFirmareTool.exe
- If all else fails, follow the recovery steps to revert to the factory firmware and try again.
Important Keep the USB and power supply connected during the firmware update. Removing either connection during update may put the firmware into a corrupted state.
Please follow Update Azure Kinect DK firmware for detailed steps.
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