Enforce MFA to users

Gurudas 886 Reputation points

Hello All,

If we have to reset MFA for John.dave@Company portal .com and we found that there is a conflict of mail attribute instead of John.dave@Company portal .com in smtp attribute of AD its currently Robin@Company portal .com. How can we correct the Smtp attribute in ad and reset MFA for John.dave@Company portal .com.

Thanks in advance :)

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. T. Kujala 8,676 Reputation points
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  2. Carlos Solís Salazar 14,706 Reputation points

    Hi @GurudasSatardekar

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    If you are using a Domain Controller On-premises, go to the tab Attribute Editor for Robin@Company portal .com and look for the attribute proxyAddresses and delete the redundant value

    If you are 100%, validate the aliases for Robin@Company portal .com

    Hope this helps,
    Carlos Solís Salazar


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

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