Azure spending limit not reached but subscription suspended

Question

I set a spending limit of £125 on my MSDN account. But as soon as it goes over the credit of £40 I get the subscription suspended. It works again when I remove the spending limit, and I get billed a few pounds, but why? I am never going to exceed it, and am nowhere near when it happens with a few days left in the month.

Answer 1

@Rob Sedgwick Sorry for the inconvenience this must have caused!

I understand your concern about subscription getting suspended before reaching the spending limit. As you have mentioned it works when removed spending and you are being charged a few pounds. This seems to be unexpected behavior that needs to be investigated further to understand that root cause of the issue. This can be better handled as a support request for billing validation. Recommend you to raise an Azure billing support ticket using this link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge.
https://azure.microsoft.com/en-us/support/plans/

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