Word / Office 365 Document Translator

Question

Hello.

I recently noticed that the largest file which can be translated using the On-line Document Translation function, from Word 365, has been limited to about 100 pages.

Is this correct?

Can somebody confirm this and give me the size for the largest file which can be translated, using this functionality?

Thanks, Daniel Nussbaum

Answer 1

Hello Ma

I want to give you an additional input.

I just tried to do the translation using the On-line version of Word and the problem is exactly the same.

So definitely I believe that the size of the document which can be translated has been limited to about 100 pages.

Please try to confirm this and if possible indicate which is the real maximum size allowed for translation.

Thks.

Answer 2

Hi DanielNussbaum,

For us to have a better understanding of your concern, we’d like to know more details about your issue. Kindly provide us the following information:

• Is this the first time that you have notice the behavior of using the document translator?
• Are you referring to the feature that is with the Word app (Translate) or the Translator from the Microsoft Store?
• Are you using a Windows or iOS device when accessing the document translator?

You can send us a the steps that you tried to perform for us to get a better view on your concern. You can use the steps recorder to record the steps, save it to your OneDrive and send us the link. Kindly check this link to know about how you can share the steps that you have recorded.

To notify us and have us get back to you, simply reply to this post.

For more updates and support, you can also follow our official YouTube channel: https://www.youtube.com/user/Microsoft.

Hello:

Here are my answers to your questions: 

• I used Translator in the past without having this problem, since about a week I have noticed the problem and it stayed the same since then. I have tried to translate several different documents on several days on several different computers and the problem is exactly the same in all cases, but only if the documents exceed a certain size (about 100 pages). 
• I refer to the Translation feature which is accessible by selecting the Review Tab >Translate menu in Microsoft Office 365  version 1812 compilation 11126.20188 installed in a PC with Windows10  version 1809 
• As indicated above I am using Windows 10 Ver 1812 in a PC 

Thks  for trying to help me.

Answer 3

Sorry I made a mistake in the third point. 

As indicated the Windows 10 version is 1809

Answer 4

Thank you for getting back to us with additional information that help us better isolate your concern. We can tell that this concern worked as what you are encountering now. Note that the limitation was not defined by the number of pages, but the memory of the computer. You can know more information on this article.

We also suggest that you contact our Office Support on this link as they can provide you more information.

If there's anything else that we can help you with, please do not hesitate to reply here and we will further assist you.

Answer 5

Hi DanielNussbaum,

For us to have a better understanding of your concern, we’d like to know more details about your issue. Kindly provide us the following information:

• Is this the first time that you have notice the behavior of using the document translator?
• Are you referring to the feature that is with the Word app (Translate) or the Translator from the Microsoft Store?
• Are you using a Windows or iOS device when accessing the document translator?

You can send us a the steps that you tried to perform for us to get a better view on your concern. You can use the steps recorder to record the steps, save it to your OneDrive and send us the link. Kindly check this link to know about how you can share the steps that you have recorded.

To notify us and have us get back to you, simply reply to this post.

For more updates and support, you can also follow our official YouTube channel: https://www.youtube.com/user/Microsoft.