Hello,
Thank you for reaching out. I am Harun an Independent Advisor and Microsoft User. I will gladly help you out.
The error your are getting is an error caused by an unsupported video format or a missing codec that the PC uses to decode and play the video.
Possible solution would be to install a video player with better capabilities like Media Player Classic from the following link:
or Installing a Codec Pack such as K lite Standard build from:
https://codecguide.com/download_kl.htm
Note: These are non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Please feel free to ask for more Information and let me know if this helps.
Sincerely
Independent Advisor
Harun