Hi,
I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.
I will suggest you to try the following procedures below:
- Run Windows App Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter
Try to download it again
If didn't work
Reset the Microsoft store
- Reset Windows Store in Settings
Type Apps in Windows Start Search box > Click Apps & Features > Scroll down & click Microsoft Store > Click Advanced Optons > Reset
If the issue persist I would suggest you to following the procedures below:
Re-register Microsoft Store app for Current User
- Terminate the Microsoft Store app to make sure it's closed and not running.
- Open Power-Shell as Administrator
- Copy and paste the command below into Power-Shell, and press Enter.
Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
- When finished, you can close Power-Shell, and try opening the Microsoft Store app again ..
If still didn't work, try to Re-register Microsoft Store app for All Users
You must be signed in as an administrator to be able to do this option.
- Terminate the Microsoft Store app to make sure it's closed and not running.
- Open an elevated Power-Shell
- Copy and paste the command below into the elevated Power-Shell, and press Enter.
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
- When finished, close the elevated Power-Shell,
- Restart the computer to apply.
- Try opening the Microsoft Store app again.
Please let me know if this helped and works.
Best Regards,
Diego R.