Bluetooth headphones sound bad on pc

Question

Hi

So I have a stealth 700 Xbox Bluetooth headset that works great on windows 10 when on speaker mode, but the sound quality is horrible on the other. Why does it do this? Is there a way to fix it?

Also, for some reason, after upgrading my windows 10 to 11, my sound quality on my headset in speaker mode (which was working wonderfully in windows 10) has gone horrible and the quality is terrible as if it's muffled and quiet. How do I fix this please I have no other headset and it works completely fine on windows 10 speaker mode?

Answer 1

Hi ，Ms_Peachy

Welcome to Microsoft Community.

You can try some things on this issue:

Right-click the speaker icon on the taskbar and select Sounds.

In the playback tab, deselect Headset Hands-Free (low audio quality option), and select headset stereo (high audio quality option) as the default device.

If the stereo option is not available, you can add the Bluetooth device again.

Open settings, devices, select Bluetooth and other devices, and click Add Bluetooth or other devices. Click Bluetooth to connect your Bluetooth headset\headset with the PC.

After adding the device, make sure that the stereo option is selected.

Select Apply, OK, and save the changes.

restart your computer.

Or pause other things that are using Bluetooth.

The problem of poor Bluetooth audio quality may be caused by poor bandwidth. If you have multiple devices using Bluetooth at the same time, your Bluetooth headset\headset may not have enough bandwidth. In this case, the audio quality may be low. 

I hope this reply could address your question, or if you will have any further question on it, please feel free to let me know.

Best Regards,

Hinata

Microsoft Community Support Specialist