System Updates Failed

Question

Need a way clear or fix update database win 10

Answer 1

Hi Seth,

Please try the commands below. A fellow community member provided these steps on this **thread**regarding the same error code.

1. Go to the Cortana search bar beside Start. Type CMD
2. Right-click on Command Prompt on the results and then select Run as administrator.
3. Type the following commands in Command Prompt window. To execute them, press Enter after each one:

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

   4. Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

We'll be waiting for your response.

Answer 2

Hi Seth,

We recommend that you reset Windows Update components on Windows 10 manually using command prompt. Here are the steps:

1. Use the Windows key + X to open the Power User menu and select Command Prompt (Admin).
2. Stop the BITS (Background Intelligent Transfer Service), Windows Update service, and Cryptographic service. Type the following commands and make sure to press Enter on each line:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

3. Delete all the qmgr*.dat files created by BITS from your PC. Type the following command and press Enter:

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

4. Clear the Windows Update cache to allow Windows 10 re-download the updates, instead of using the files already downloaded on your system that might be damaged. Type the following commands and make sure to press Enter on each line:

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

Quick Tip:****We’re using the remove directory rmdir command with the /S switch to delete the specified directory and all subdirectories within the main folder, and the /Q switch is used to delete directories quietly without confirmation. If you get the message “The process cannot access the file because it is being used by another process.”, then repeatstep 1* and try again, as one of the services might have restarted unexpectedly.*

5. Reset the network configurations that might be part of the problem (but do not restart your computer just yet). Type the following commands and make sure to press Enter on each line:

netsh winsock reset

netsh winsock reset proxy

6. Restart the BITS, Windows Update, and Cryptographic services using the following commands and make sure to press Enter on each line:

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Restart your Windows 10 PC.

You can also check Fix Windows Update issues for a guided walk through on how to troubleshoot Windows Update concerns.

For further assistance, feel free to post back on our Microsoft Community.

Answer 3

Split from this thread.

Dolly Cab  sent me this fix.  I don't know how to answer her solution.  So I'm posting it here.

She wanted me to open Command Prompt (Admin).  It would open Win Power Shell...

Below is what I was instructed to do:

Hi Seth, <br>We recommend that you reset Windows Update components on Windows 10 manually using command prompt. Here are the steps: <br><ol><br><li><span>Use the <strong><span>Windows key + X</span></strong> to open the Power User menu and select<br><strong><span>Command Prompt (Admin)</span></strong>.</span></li><li><span>Stop the BITS (Background Intelligent Transfer Service), Windows Update service, and Cryptographic service. Type the following commands and make sure to press<br><strong><span>Enter</span></strong> on each line:</span></li></ol>net stop bits    -NOT STARTED <br>net stop wuauserv    -NOT STARTED <br>net stop appidsvc   -NOT STARTED <br>net stop cryptsvc-Successfull <br>   3. Delete all the qmgr*.dat files created by BITS from your PC. Type the following command and press<br>Enter: <br>Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"  -NOT EXIST <br>4. Clear the Windows Update cache to allow Windows 10 re-download the updates, instead of using the files already downloaded on your system that might be damaged. Type the following commands and make sure to press<br>Enter on each line: <br>rmdir %systemroot%\SoftwareDistribution /S /Q     -NOT EXIST <br>rmdir**%systemroot%\system32\catroot2**<br>/S /Q   -NOT EXIST <br>   Quick Tip: We’re using the remove directory rmdir command with the /S switch to delete the specified directory and all subdirectories within the main folder, and the /Q switch is used to delete directories quietly without confirmation. If you get the message “The process cannot access the file because it is being used by another process.”, then repeatstep 1and try again, as one of the services might have restarted unexpectedly. <br>5. Reset the network configurations that might be part of the problem (but do not restart your computer just yet). Type the following commands and make sure to press<br>Enter on each line: <br>netsh winsock reset   -OK <br>netsh winsock reset proxy   _OK <br>6. Restart the BITS, Windows Update, and Cryptographic services using the following commands and make sure to press<br>Enter on each line: <br>net start bits   -OK <br>net start wuauserv   -OK <br>   net start appidsvc   -OK <br>net start cryptsvc   -OK <br>Restart your Windows 10 PC. <br>You can also check Fix Windows Update issues for a guided walk through on how to troubleshoot<br> Windows Update concerns. <br>For further concerns, feel free to post back on our Microsoft Community.

Restarted win10 and ran trouble shoot Update.  It said it fixed

corrupted database.  Would not fix it previously.  It cleared all

reports and looked like it worked.  Reloaded  (KB4090913) and tried to update, but failed.  Said "required restart to finish installing".   System did a download and then restarted, but it failed with code  0x80070bc2