Cant connect to Network share get error 0x80004005

Question

I can't connect to a file server on our network.

I do this by typing

\192.168.22.10\ into the entry box on windows file manager.

For one sever only I get an error box pop up that says

Windows can not access \192.168.22.10

Check the spelling of the name. Otherwise there might be a problem with your network.  To try to identify and resolve network problems, click Diagnose.

Error code:0x80004005 Unspecified error

It has a button to click to run a troubleshooter that tells me "Troubleshooting couldn't identify the problem"

I can connect to two other file servers on our network at different IP addresses using the same method.

I used to be able to connect to the .22.10 box but now I can't.

I can ping the 192.168.22.10 box and get a reply.

I can use my web browser to see a web page that the 192.168.22.10 box serves out

I can use a different PC on the same LAN as my normal PC and connect to the 192.168.22.10 box.  It prompts me for a user name and password as one would expect and then connects.

I have tried turning off windows defender firewall - No difference.

The common problem seems to be my pc.

I am running a Toshiba Z20.  Win 10 Pro.  Registered and up to date.

Help!

Answer 1

Ah ha Fixed

Start>Control Panel>Programs and Features

Click "Turn Windows features on or off"  (Left hand side).

Scroll down to SMB 1.0/CIFS File Sharing Support

Tick the SMB 1.0/CIFS Client

Untick SMB 1.0/CIFS Automatic Removal and

Untick SMB 1.0/CIFS Server

Note SMB 1.0 is apparently a very insecure protocol and should not be used.

Off to ask the network guy to upgrade the server

---

Moderator's note:

Please note that SMBv1 protocol is not installed by default in Windows 10 V1709 or later.  Microsoft publicly deprecated the SMBv1 protocol back in 2014.

For details, refer this support article: https://support.microsoft.com/en-us/help/4034314/smbv1-is-not-installed-by-default-in-windows

---

Answer 2

Try changing your network profile to private:

https://www.groovypost.com/howto/change-network...

Open Start > Settings > Network & Internet > Status

Scroll to the bottom

Click Network and Sharing Center

Click Change advanced sharing settings

Expand All Networks

Under Password protected sharing

Switch between 'Turn on password protected sharing and Turn off password protected sharing'

Then choose 'Turn off password protected sharing'

Then click 'Save changes'

Try again.

Answer 3

I checked thewireless network profile as described above and it was already set to private.

I followed the instructions and turned the password protected sharing on and off.  I tried several times and it made no difference.  (I don't see its related as that seems to be related to other people connecting to my computer)

I then tried to connect by ethernet cable.  I switched off the wireless.

(The Toshiba Z20 laptop has an ethernet connector)

I get a different error it says:

"Windows can't find '\192.168.22.10'.  Check the spelling and try again."

I also double checked that I could still connect to everything else with this wired connection and I could.  That is I could see the internet and reply here.  I could connect to the other two servers and I could ping the 22.10 box and see it's web page on my browser.