Room resources not auto-accepting meeting requests

Jeffrey E 1 Reputation point
2022-04-05T04:47:45.857+00:00

Hi Team, I have created a couple of room resources from scratch and I cannot get any of them to automatically process meeting requests.
I've tried a number of solutions such as enabling ProcessExternalMeetingMessages, setting the OWA options to "everyone" to book etc, I've tried creating a separate profile using just the desktop Outlook client as a couple of people have said that worked - nothing is working for me.. See below my current setup, any help would be appreciated.

RunspaceId : RSID removed
AutomateProcessing : AutoAccept
AllowConflicts : False
AllowDistributionGroup : True
AllowMultipleResources : True
BookingType : Standard
BookingWindowInDays : 365
MaximumDurationInMinutes : 1440
MinimumDurationInMinutes : 0
AllowRecurringMeetings : True
EnforceAdjacencyAsOverlap : False
EnforceCapacity : False
EnforceSchedulingHorizon : True
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed : 0
MaximumConflictInstances : 0
ForwardRequestsToDelegates : True
DeleteAttachments : True
DeleteComments : True
RemovePrivateProperty : True
DeleteSubject : True
AddOrganizerToSubject : True
DeleteNonCalendarItems : True
TentativePendingApproval : True
EnableResponseDetails : True
OrganizerInfo : True
ResourceDelegates : {usernames here forced blank}
RequestOutOfPolicy : {}
AllRequestOutOfPolicy : False
BookInPolicy : {}
AllBookInPolicy : True
RequestInPolicy : {}
AllRequestInPolicy : False
AddAdditionalResponse : False
AdditionalResponse :
RemoveOldMeetingMessages : True
AddNewRequestsTentatively : True
ProcessExternalMeetingMessages : True
RemoveForwardedMeetingNotifications : False
AutoRSVPConfiguration : Microsoft.Exchange.Data.Storage.AutoRSVPConfiguration
MailboxOwnerId : namehere
Identity : namehere
IsValid : True
ObjectState : Changed

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,012 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,322 questions
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  1. Jeffrey E 1 Reputation point
    2022-04-05T05:50:44.207+00:00

    I ended up deleting this meeting room entirely and then re-creating it without editing any settings.
    Began working ok.

    blank look - Walk away... Slowly... ever... so .... slowly...

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  2. Kael Yao-MSFT 37,586 Reputation points Microsoft Vendor
    2022-04-06T01:30:57.733+00:00

    Hi @JeffeyE-5329

    Glad to hear the issue has been resolved.
    Thanks for the sharing!

    However, due to a update in forum policy, the question author now is not able to accept their own answers.
    167143-09.png

    I have written a brief summary of this issue.
    Please feel free to accept it as the answer to the question to help other community members.
    Thanks again for the sharing!

    Issue Symptom:
    Room resources not auto-accepting meeting requests.
    The value of AutomateProcessing has been set to AutoAccept.

    Solution:
    Recreate the room mailbox.

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