Unable to change the Media bit rate from Teams Admin Centre

Question

Hello Teams Community,

Please I need your help on this.

We are unable to change the media bit rate from the Teams Admin Centre. Anytime I try doing so by saving I get an error as shown below:

Answer 1

Hi @IBN ,

I checked it in my test tenant and can also reproduce the error you mentioned. Actually not only the "Media bit rate" setting, I tried to change some other settings in the meeting policy and the error can be triggered as well:

Based on my experience, seems like it's probably a temporary backend issue and normally we can just just wait for a few days and then try again later.

Meanwhile, I went through the Service Health dashboard in my Microsoft 365 Admin center, but so far haven't seen a relevant issue listed on my end. So I just tried reporting it via the "Report an issue" button:

You can also report it in your MS365 Admin center or as indicated in the error message, try directly contacting the support via Microsoft 365 admin center > Support > New service request.

In addition, based on my test, changing the meeting policy via Teams Powershell is still working. So if you are in a hurry to change the Media bit rate, you can do it via Powershell:

1.Open PowerShell with elevated permissions.
2.Install-Module -Name MicrosoftTeams (if you have not previously)
3.Import-Module MicrosoftTeams (if you have not previously)

Connect-MicrosoftTeams  
Set-CsTeamsMeetingPolicy -Identity <PolicyIdentity> -MediaBitRateKb 60000      

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.