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This is mcid: 990252502
it's been more than 1 year i have not accessed Microsoft Certification dashboard
Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Microsoft Certification / Exams / Score Reports or Exam Results
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications
--please don't forget to
Accept as answer if the reply is helpful--