Registering for AZ-900: Error CBE01: Could not complete benefit eligibility check

Question

I am attempting to register for the AZ-900 voucher using my .mil email and am getting prompted with "Error CBE01: Could not complete benefit eligibility check." I have tried multiple different browsers and an incognito tab, neither of which solved the problem. My account is fully active and there are no issues with the account. What additional steps could I take to get the voucher to work?

Answer 1

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Exams / Discounts/Vouchers/Special Offers / Event Offers
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications
Pearson VUE Customer service
Pearson VUE contact / chat

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