Unable to push out Win10 feature update because error 0x87d00215 in updatesdeployment.log

Chris 221 Reputation points
2022-04-12T16:16:42.633+00:00

Im trying to push Windows 10 feature update to 20h2 or 21h1 and I have a few computers showing the error:
GetUpdateInfo - failed to get targeted update, error = 0x87d00215.

in the updatesdeployment.log. I had read a lot that this can be caused by the DP's hard drive being full, which it was, but not anymore. I still get the error though.
What else can cause this issue? It was working fine just a few weeks ago.192399-1.jpg

Microsoft Configuration Manager
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  1. Kalyan Sundar 561 Reputation points
    2022-04-12T20:07:50.017+00:00

    Error code 0x87d00215 refers to item not found. Check if the deployment or the content is active


  2. Amandayou-MSFT 11,056 Reputation points
    2022-04-13T03:36:33.257+00:00

    Hi @Chris ,

    I check these screenshots, maybe the error is not related to this situation.

    Please re-deploy the update on the one issued client, check the content is distributed to the DP by checking distmgr.log,

    192467-413.png

    And then see if the client has received policy by policyagent.log, and the update is required by client by UpdatesStore.log, and last, check the update is downloaded and installed by UpdatesHandler.log and UpdatesDeployment.log.
    Kindly note: Time matching for deployment and log recording.

    Here is the article about tracking the software update deployment process in Configuration Manager:
    https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/track-software-update-deployment-process


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